The Basics
Our main address for the campus is 600 Main Street, Lynchburg, Virginia 24504.
If you are attending an event at the Historic Academy Theatre, you will visit 524 Main Street. You can get live directions here.
If you are attending an event at the Warehouse Theatre, you will visit 519 Commerce Street. You can get live directions here.
Our classrooms are located at the Warehouse Theatre building, 519 Commerce Street. You can get live directions here.
Check out our events listing here.
Ticketing
The Box Office is located in the Warehouse Theatre, and is open Monday-Saturday and on Sunday during events and performances.
519 Commerce Street
Lynchburg, VA 24504 (map it)
(434) 846-8499
Mon – Thurs: 10pm – 4pm
Fri: 12pm – 8pm
Sat: 12pm – 4pm, and open one hour prior to start of a performance or event
Sun: Closed, unless a performance or event is taking place, then open one hour prior to start of a performance or event
Box Office remains open on evenings when performances are scheduled until the end of first intermission or 30 minutes after the start of performance when no intermission is scheduled.
Hours are subject to change on holidays.
The Academy Center of the Arts offers various discounts for patrons. For more information on our discounts or how discounts apply to you, please call our Box Office at (434) 846-8499 or visit this page.
All persons, regardless of age, must have a ticket for ticketed performances in our venues.
Tickets may be purchased in advance or at the door. Our delivery methods are as follows:
1. Will Call: Tickets will be held at “will call” at the Box Office up to one hour before the show.
2. Print at Home: This option allows you to print your tickets at home or access them on a mobile device via email.
3. Regular Mail: For an additional fee, your tickets will be mailed to you ahead of the event.
4. Box Office Pick Up: You may stop by our Box Office during business hours.
All ticket sales are final. There will be NO REFUNDS or exchanges for purchased tickets.
Tickets held at “will call” that are not picked up by the beginning of the show may be re-sold at the discretion of the Box Office staff.
Lost tickets may be reprinted in person at the Box Office prior to your performance. Patrons must provide proof of purchase, typically a photo ID identifying which will be used to confirm the patron’s identity as the original purchaser.
All ticket sales are subject to a Historic Theatre Restoration Fee and credit/debit card processing fees. These fees are added during the check out process.
By utilizing an Academy Center of the Arts ticket, patrons agree to:
1. Abide by house rules
2. The capture and use of his/her likeness incidental to any live or recorded transmission or photography of the events and activities
3. Assume all risks incidental to the event to which your ticket admits you and waive any rights against the issuer (Academy Center of the Arts), its agents, management and employees, and performers, which you may have arising out of any accident, personal injury, or loss or damage to property
ADA seating is available in all venues at the Academy Center of the Arts. Should you need ADA or companion seating, call the Box Office or email [email protected] for assistance. Patrons booking accessible seating without need may be reassigned to other seats in the instance that an ADA need arises.
All Academy presented shows, events, and happenings will have tickets sold through academycenter.org and our ticketing system. Please do not use third-party resellers, as we do not contract with them. Should you use a reseller, the Academy Center of the Arts will not be liable for any issues with your purchase.
Our weather policy states that the Academy Center of the Arts will only cancel events if the weather is severe and unsafe. Severe weather would be defined as, but not limited to: Wind, thunder and/or lightning, Flooding, Severe snow, Tornado watch/warning.
The safety of our guests, performers, and staff are our main priority in the event of severe weather. The decision to cancel an event will be made in a timely manner with the safety of all those in attendance in mind. The Academy will update patrons via email, our website, and social media, should a cancellation occur. The Box Office will also work to contact ticket-holding patrons in a timely manner.
Buy your tickets directly through the ACOA Box Office or online at academycenter.org. Watch out for ticket re-sellers who artificially inflate prices or sell fake tickets!
You can also find all our discount programs here.
Sorry—there are no refunds for tickets unless a performance is canceled by the Academy Center of the Arts and/or the official performance presenter, or if a performance date is changed.
All Academy presented shows, events, and happenings will have tickets sold through academycenter.org and our ticketing system. Please do not use third-party resellers, as we do not contract with them. Should you use a reseller, the Academy Center of the Arts will not be liable for any issues with your purchase.
Before the Show
While going to the Academy Center of the Arts is certainly a special occasion, there is no required dress code, unless otherwise stated, other than we do require shoes and shirts. You’ll probably be most comfortable in casual business attire, but you’ll often see people in jeans, khakis, and sometimes even shorts. Some guests enjoy dressing up and making a special night of it, and you can too, but most of all we want our guests to be comfortable.
We recommend planning your travel so that you arrive in downtown Lynchburg no later than 30 minutes before show time. You should then budget about 15 minutes maximum to park and walk to the theater. There is nothing worse than having to rush to the theater and then arrive just as the doors close for the start of the show. Our lobby doors open 60 minutes prior to show time. With the schedule we recommend above, you’ll arrive with plenty of time to find your seat, get settled, or enjoy a pre-show drink or a light snack.
Our main address for the campus is 600 Main Street, Lynchburg, Virginia 24504.
If you are attending an event at the Historic Academy Theatre, you will visit 524 Main Street. You can get live directions here.
If you are attending an event at the Warehouse Theatre, you will visit 519 Commerce Street. You can get live directions here.
Parking is available on-site and throughout downtown Lynchburg. We suggest utilizing the Lynchburg Grand Hotel parking deck or the Pacific Life lot, which are both free to Academy patrons after 5PM and on the weekends.
To view a parking map or to learn more about parking options, please visit this page.
Our staff recommends that children under the age of 5 years not attend adult performances. Please consider our family programs for young children.
Regardless of age, everyone in a seat must have a ticket. Any child under the age of 14 must be accompanied by an adult.
Will Call is located at the venue Box Office and is for patrons who ordered tickets by phone or online within 3 hours of the performance or when a patron requests us to hold tickets for pick up until the day of the show.
Unless specifically posted, Will Call tickets may be picked up from the venue Box Office window right up to the day of the performance. On show days, the Box Office is open for “will call” and same-day performance sales until the end of first intermission or 30 minutes after a performance begins when there is no intermission.
You may either print your ticket or show your ticket on your mobile device when choosing print-at-home as an option.
Printer issues, phone battery issues, cracked screen, or not using a smart device? No problem. Simply visit the venue Box Office on arrival. You’ll want to have your ID handy and order number to reprint your ticket.
If tickets are lost or you never received by email, please call our Box Office at (434) 846-8499. Replacement tickets may be reprinted right up to the day of the performance by visiting the venue Box Office. You’ll want to have your ID handy and order number to reprint your ticket.
Inside the venue
Lobby doors open one hour prior to the showtime listed on your ticket. House doors open no later than 30 minutes before the showtime listed on your ticket.
We invite you to enjoy drinks and light snacks before performances and during intermissions at our venues.
For events and performances in the Historic Academy Theatre. The concessions counter is located on the first floor of the lobby and feature soft drinks, bottled water, wine by the glass, a selection of premium domestic beer, and the 1905 Academy Pilsner on tap. Our snack menu includes a variety of candy, chips, pretzels and other snacks. A second bar may be located on the second floor of the Historic Academy Theatre during select performances.
For events and performances in the Joy & Lynch Warehouse Theatre, our concessions bar is located in the lobby, to the left side of the theatre doors. Our menu includes Pepsi soft drinks, bottled water, wine by the glass, and a selection of craft and domestic beer, along with a variety of candy, chips, and bagged cookies.
All concessions are allowed into the house throughout events and performances.
Yes. Our free coat check rooms are open to the public for all events and performances, located on the main floor of each venue.
The Historic Academy Theatre allows for accessible seating for all events and performances, with accessible seating available in the Orchestra and Lower Balcony levels. The Upper Balcony requires the use of stairs and is not accessible via elevator.
The Warehouse Theatre, depending upon the venue set up, allows for accessible seating for all events and performances.
For more information, please visit our accessibility page here.
Bathrooms are located in the lobby of both the Historic Academy Theatre and the Warehouse Theatre.
You can find the bathrooms on both floors of the lobby in the Historic Academy Theatre; the second-floor bathrooms are accessible via elevator. All facilities are handicapped accessible. There is one family-style bathroom on the second floor of the lobby.
You can find the bathrooms in the lobby of the Warehouse Theatre. All facilities are handicapped accessible. There are no family-style bathroom in the Warehouse Theatre.
Our lost and found is managed by the Box Office. Please call (434) 846-8499 or visit the Box Office on-site if you have lost an item at our facilities.
During a performance
Videography and audio recording during the performances is prohibited.
Photography of the set on stage is allowed pre-show, post-show, and during intermission. But we do ask that you show our designers and visiting performers some love by crediting them (and by tagging us) in your social media posts.
Most shows usually last one to two hours, and many have an intermission. The show time will be listed on the event on our website, as well as on your tickets.
We’re really great at making sure everyone gets to their seat and doesn’t miss a second of the excitement. If you’re not in your seat at the start of a performance, you may be asked to wait to enter the theater. In some instances, delayed seating may not take place until intermission. Late seating times are established by each artist working with our house management staff. Please allow extra time when traveling to the venue to ensure you have plenty of time to get to your seat before the performance begins.
Read our House Rules for more info on late seating.
Above all, we hope you enjoy your experience at the Academy Center of the Arts, and please know that we are here to help. If you have a question or need assistance of any kind, please ask a member of our staff. We believe in great entertainment experiences, and we want to be our guests’ favorite place for live events and performances.
