Growing up, Tremayne Edwards, Box Office Manager here at the Academy Center of the Arts, never really had a answer to the question “what do you want to be when you grow up”. This wasn’t because he didn’t have any dreams or goals, but can be attributed to the fact that Tremayne has a deeply rooted desire to work with and help people, so he believed essentially any job that would allow him to do this was the job for him. He describes himself as one of those people who has never met a stranger. “If I haven’t made you laugh by the time we finish talking, I will buy you dinner”, he says, “and I’ve never had to yet”.
One day, he was looking on the Academy website and saw the job posting for Box Office Manager, and knew that his passion for people and his personality would make him the perfect fit for this job. Since starting the job in February of this year, he’s assisted countless visitors and patrons.
Tremayne calls himself the gatekeeper of the Academy. “Everyone has to go through me” he says, and he approaches this role wholeheartedly. He believes it to be his responsibility to ensure that everyone’s first experience with the Academy is a positive one. Whether helping customers over the phone or in person at the Box Office, he is committed to providing the patrons of the Academy with the best possible assistance. He calls it “building the experience” for the customer, and since he is the beginning of that experience, it is important to him that the foundation of this experience is in every way excellent.