Position: Coordinator of Curriculum Development
Reports To: Director of Education, Executive Director
Status: Part Time – Non-Exempt
Schedule: Mostly Mon-Fri; some nights, weekends and holidays required
Role Summary
The Academy is seeking an experienced professional to provide leadership and direction in the design, development, delivery, assessment, and services related to curriculum and instruction of arts programming (dance, music, theatre, fine art, and pottery). These services support the education programs at the Academy and throughout our community through our outreach initiatives. Duties include researching, developing, implementing, and evaluating education projects; facilitating the development of policies and procedures that affect education programs and student achievement; and support for high-quality arts educational programs.
Essential Duties & Responsibilities
Assist Director of Education in planning arts education programming
- Use the Virginia Standards of Learning to provide a guideline and foundation for course offerings.
- Work closely with the Director of Community Outreach to create educational opportunities for outside organizations in our community.
- Research art education trends and patterns to offer new courses continually
- Contact teachers, set class parameters (number of meetings, times and day meeting, class content, student qualifications, fees, supplies and equipment needed).
- Enter class information in CRM database and register students.
- Create and implement contracts for teachers including invoice submission for payment disbursement.
- Maintain class studio spaces ensuring cleanliness and appropriate classroom set up.
- Teacher recruitment and evaluation
Minimum Qualifications
- Comprehensive knowledge of K-12 fine arts (dance arts, music, theatre arts, and visual arts) education and Virginia’s Standards of Learning program
- Considerable knowledge of research methods, budgets, and project management
- Supervisory experience leading arts educational programs at the local or state level
- Demonstrate the ability to manage the completion of projects; set and maintain schedules. Manage multiple assignments with deadlines
- Demonstrate the ability to work collaboratively with colleagues
- Basic facility with keyboarding and computer technology
- Ability to work a flexible schedule
Preferred Qualifications
A degree in dance arts, music, theatre arts, or visual arts education; educational supervision or administration, or a related education field from an accredited institution of higher education is preferred.
Exhibit experience with developing arts educational programs for all ages.
To apply, please send your resume and cover letter to Kelly Posenauer, Director of Education, by email at kposenauer@academycenter.org.
Position: Box Office Associate
Reports To: Box Office Manager
Status: Part-time; Non-Exempt
Schedule: 10-20 hours per week, Monday-Sunday, evening and weekends required
Role Summary
The Box Office Associate is responsible for serving patrons both over the phone and in person with all ticketing sales in conjunction with the Academy’s three venues. The venues include a black box theatre (up to 650 person capacity), the Academy Historic Theatre (835 person capacity), and the Riverfront Park in downtown Lynchburg where the Academy hold’s outdoor concerts. The Box Office Associate will be sure to create a welcoming and efficient environment for our patrons. The Box Office Associate will be responsible for processing sales through Audience View, the Academy’s Customer Relationship Management system. Other duties may include reporting, merchandise sales, providing excellent customer service, creative problem solving, assistance in front of house needs, and various other administrative duties. This role is highly visible and will be working closely with not only the public on a daily basis, but many different staff members. High levels of quality customer service and openness to team work is a must.
Essential Duties & Responsibilities
- Be the first line of communication to the public through all three venues’ box offices.
- Perform all necessary duties that surround ticket sales including but not limited to: answering phones, providing assistance to patrons for online ticket sales, assistance in management of the box office in either venue in the absence of the Box Office Manager, and maintaining a professional and organized space.
- Work with staff and outside organizations to set up events in the Academy’s ticketing system, help create and maintain seating manifests, and assist the Director of Finance on reporting and settlements of all event and daily box office statements under the leadership of the Box Office Manager.
- Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests, and represent the Academy to the general public in a positive manner.
- Assist in the management of all Academy merchandise sales including but not limited to gift certificates, concessions, t-shirts, etc.
- Perform all ticketing needs including but not limited to selling, comp ticket requests, discounts, sponsorship benefits, etc.
- Assist in the execution of Academy membership and/or subscription sales.
Minimum Qualifications
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office including Word, Excel, Outlook, and other windows applications
- Ability to work in a sometimes fast paced and rapidly changing environment
- Excellent organization skills and ability to multi-task
- Knowledge of point of sales and customer relationship management systems is preferred.
- Must be able to work well independently but must be also capable of working as part of a team and able to lead, train, and motivate others.
Preferred Qualifications:
- Cash handling experience and experience in customer service
- High School Diploma or GED
To apply, please send your resume and cover letter to Tabitha Abbott, Director of Operations, by email at Tabbott@academycenter.org.
Position: Front of House Associate
Reports To: House Manager
Status: Part-time; Non-Exempt
Schedule: 10-20 hours per week, Monday-Sunday, evening and weekends required
Role Summary
The Front of House Associate is responsible for serving patrons front of house duties in the Academy’s three venues. The venues include a black box theatre (up to 650-person capacity), the Academy Historic Theatre (835 person capacity), and the Riverfront Park in downtown Lynchburg where the Academy hold’s outdoor concerts. The Front of House Associate will be sure to create a welcoming and efficient environment for our patrons. The Front of House Associate will be responsible for processing concession sales through Square for the Academy’s concession areas. Other duties may include reporting, merchandise sales, providing excellent customer service and creative problem solving, assistance in front of house needs including ushering, handing out programs, and various other administrative duties. This role is highly visible and will be working closely with not only the public on a daily basis, but many different staff members, board members and sponsors. High levels of quality customer service and openness to teamwork is a must.
Essential Duties & Responsibilities
- Be the first line of communication to the public through all three venues’ concessions
and bar areas. - Perform all necessary duties that surround front of house including but not limited to:
providing assistance to patrons for concession sales, assisting with ushering, , assistance
with maintaining a clean environment throughout each venue including public areas and
restrooms, and overseeing the organization of the concession area. - Work with the Box Office and Box Office Manager to fill in when necessary for ticket
sales, and assist with any needs as coordinated with the Box Office Manager. - Assist in the overall cleanliness and restocking of the concession areas, bar areas,
bathrooms and lobbies of all venues. Taking inventory of supplies and reporting needs
to the House Manager as necessary. - Demonstrate excellent customer service skills, respond promptly to customer inquiries
and requests, and represent the Academy to the general public in a positive manner. - Assist in the management of all Academy merchandise sales including but not limited to
t-shirts, Academy merchandise, etc.
Minimum Qualifications
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office including Word, Excel, Outlook, and other windows
applications - Ability to work in a sometimes fast paced and rapidly changing environment
- Excellent organization skills and ability to multi-task
- Knowledge of point of sales and customer relationship management systems is
preferred. - Must be able to work well independently but must be also capable of working as part of
a team and able to lead, train, and motivate others.
Preferred Qualifications:
- Cash handling experience and experience in customer service
- High School Diploma or GED
To apply, please send your resume and cover letter to Tabitha Abbott, Director of Operations, by email at Tabbott@academycenter.org.
